Need Help?
Follow the Steps Below:
Step 1. Check Resources
Visit the Resources Page for:
- Frequently Asked Questions
- Tech Tips
- Educational Literature
Step 2. Check Manual
Check the product Manual that was included with your Energy Sentry Unit. Units bought after 2009 were shipped with a cd containing a PDF version of the manual. There are also downloadable PDF versions of both current and obsolete models located below.
Step 3. Contact Local Dealer
Visit our Dealer Directory and find an expert near you. Every location has different needs based on the utility rate structure and other climate conditions. Your local dealer is the best qualified professional to quickly diagnose and resolve whatever issue you come across.
Step 4. Contact Us
Contact us and we’d be more than happy to help you solve any problems that Steps 1-3 did not cover.
Current Models
| Model | Product Page | PDF Manual |
|---|---|---|
| 9388B Commercial Controller | ||
| 9388C/M Commercial Controller | ||
| 9388A Residential Controller | ||
| 9312A Residential Controller | ||
| EnergyAccess Version 3.2 Software |
Obsolete Models
We support our legacy demand controllers in addition to the current product line. Below are some of our former models and their product manuals.
| Model | PDF Manual | Upgrade Suggestion |
|---|---|---|
| Savergy Controllers | SC104 - Upgrade to 9388A |
|
| ZDC Controllers | ||
| 9208A Residential Controller | ||
| 9210 Residential Controller | No Manual Available |
|
| 9212A Residential Controller | ||
| 9288A Residential Controller | No Manual Available |
|
| 9308A Residential Controller | ||
| 9326 Demand Display | ||
| 9321A Demand Monitor | ||
| 9321M Demand Monitor | ||
| 9322A Demand Monitor |