Need Help?

Follow the Steps Below:


Step 1. Check Resources

Visit the Resources Page for:

  • Frequently Asked Questions
  • Tech Tips
  • Educational Literature

Step 2. Check Manual

Check the product Manual that was included with your Energy Sentry Unit.  Units bought after 2009 were shipped with a cd containing a PDF version of the manual. There are also downloadable PDF versions of both current and obsolete models located below.

Step 3. Contact Local Dealer

Visit our Dealer Directory and find an expert near you.  Every location has different needs based on the utility rate structure and other climate conditions.  Your local dealer is the best qualified professional to quickly diagnose and resolve whatever issue you come across.

Step 4. Contact Us

Contact us and we’d be more than happy to help you solve any problems that Steps 1-3 did not cover.


Current Models

Model Product Page PDF Manual
9388B Commercial Controller
9388C/M Commercial Controller
9388A Residential Controller
9312A Residential Controller
EnergyAccess Version 3.2 Software


Obsolete Models

We support our legacy demand controllers in addition to the current product line.  Below are some of our former models and their product manuals.

Model PDF Manual Upgrade Suggestion
Savergy Controllers
ZDC Controllers

Download Installation Instructions

Download Manual

SC Models - Upgrade to 9388A
ES Models - Upgrade to 9312A
Alpha Models- Upgrade to 9312A
9208A Residential Controller
9210 Residential Controller
No Manual Available
9212A Residential Controller
9288A Residential Controller
No Manual Available
9308A Residential Controller
9326 Demand Display
9321A Demand Monitor
9321M Demand Monitor
9322A Demand Monitor